State Farm® Insurance Agent Debbie Pettinari

"After recently realizing that Nationwide is NOT on my side (would not insure my new house despite being a customer for over 15 years with zero claims, accidents, or late payments), I talked to Pam at State Farm, and instantly felt as if I'd found a truly great insurance agent. She is knowledgeable, informative, intelligent, very easy to talk with, as well as kind, and extremely personable and friendly. She made the transition process remarkably easy, and even managed to save me some money by pointing out some coverage I'd had that was completely unnecessary. I HIGHLY recommend her, and State Farm!"

"Pam was very efficient on checking into specifics on the motorcycle insurance I requested. I truly appreciate her prompt attention to my request since Debbie was on vacation. Also, Debbie has been awesome and I would give her a 5 star review as well. She is always there to meet our insurance needs."

"Talking about how nice and easy it is to check your insurance rates to find out that in my case I was paying more.than double from when I first signed up, so I stopped in to State Farm in Wind Gap and how pleasant the staff was and most of all how they saved me close to 1500 a year and when you are on a fixed income you know what I am saying . So if you haven't checked your rate in awhile no harm in seeing if you also can save . Thanks State Farm and all you have done for me"

"I am normally very critical in judging customer service skills and experience. That being said, I have been a policy holder at this office for the better part of a year now and I will admit the members of this team and Debbie herself have been incredibly helpful in guiding me and my family to be better covered in chance of an emergency scenario. Every question answered with an exceptional attitude understanding. Would give more than 5 stars if possible!"

"I called and talked with Pam about my insurance needs and she was wonderful. I wanted to talk in person and she had an appointment the next day for me. She was very thorough in explaining all the options for my home and car insurance. I’m very happy and would recommend this agency to anyone."

"We went to this State Farm office to apply for homeowner's insurance on August 11 because my current insurance company notified me they would cancel my policy if I did not replace my roof by August 31st. We explained our situation to Katelyn, who had us apply for homeowner's insurance. As days went by without an answer from State Farm, we became concerned, but she assured us that our application guaranteed us 30 days coverage even if we were declined. Because of that assurance, we did not apply with other companies or try to find roofers while we awaited State Farm's decision. We finally got an answer more than 2 weeks later, at the end of the month. We were told that our application was denied, and that it was not bonded so we would have no 30 days' of coverage. This left us scrambling. I immediately called 2 other insurance companies, each of which told me in the initial phone call that they couldn't cover my house and it's aging roof. No idea why State Farm needed a formal application and almost 3 weeks to reach that same decision. Because of the lies and delays we got from State Farm, we were left without insurance for weeks while we waited for our roof replacement. The "Response from Owner" doesn't even address my 2 complaints. Not much of an apology."